Privacy Policy for Valuezen

Effective Date: December 15, 2024

Valuezen (“we”, “us”, or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through Valuezen’s services (the “Services”), which are accessible via our website, mobile application, or any other platform we provide. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect information to provide and improve our Services to you. Types of data collected include:

Personal Data

We may collect different data from or about you depending on how you use our sites.

1. Data Provided by Registered Users:

1. • Account Creation and Login: When you create an account or log into your account, we collect personal information such as first name, last name, email address, and password.

2. Data Provided by Non-Registered Users:

1. • We may collect and store the personal information such as email and contact during marketing campaigns or when a visitor fills the contact form. 

3. Data Collected through Automated Means:
   • System Data: We collect technical data about your device such as device type, operating system, and IP address. This helps us improve our website’s functionality and measure traffic. This data may be collected depending on your device’s settings.
   • User-Generated Data: We collect any content provided voluntarily by users, including text, photos, and videos, associated with the accounts or emails used for registration or accessing content as viewers.
4. Data Collected from Third Parties:

1. • Third-Party Integrations: When you connect services like Salesforce, CRM, Google Drive etc, we may access your account to retrieve data such as files and folders. We store this data in our own system for reliability purposes.

5. Data Collected during Transactions:

1. • Transactional Data: We collect information related to services requested, such as:
     • Type of service requested
     • Order details
     • Payment information (e.g., merchant name, payment method)
     • Date and time of service
   • We also collect information related to promotional codes, if applicable.

6. Cookies and Tracking Technologies: Some data is collected through the use of cookies and similar technologies. Please refer to our Cookie Policy for more details.

WHO HAS ACCESS TO YOUR DATA WITHIN OUR ORGANIZATION?

Within our organization, access to your data is limited to those who require access to provide you with the products and services you purchase from us, to contact you, and to respond to your inquiries, including refund requests. Those staff members may be on teams, such as marketing, events, development, executive, and customer support. Employees only have access to relevant data to their team on a ‘need to know’ basis.

Storage and Security

Your information, including Personal Data, is stored on secure cloud databases and is protected using both technical and administrative measures to minimize the risks of unauthorized access, use, alteration, and disclosure.

Use of Data

Valuezen uses the collected data for various purposes:

• • To provide and maintain our Service

• • To notify you about changes to our Service

• • To allow you to participate in interactive features of our Service when you choose to do so

• • To provide customer support

• • To gather analysis or valuable information so that we can improve our Service

• • To monitor the usage of our Service

• • To detect, prevent, and address technical issues

WHO DO WE SHARE YOUR DATA WITH OUTSIDE OUR ORGANIZATION, AND WHY?

Processors

We may use service providers & third parties for operating and improving the sites, to assisting with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, third-party solutions for marketing and analytics, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of Data Processing Agreements or Addenda.

Authorities

We may access, preserve, and disclose information about you to third parties, including the content of messages if we believe disclosure is in accordance with or required by applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, the Company or others.

Transfer of business

If we (or our assets) are acquired, or if we go out of business, enter bankruptcy or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.

WHY AND FOR HOW LONG DO WE STORE THE INFORMATION WE COLLECT FROM YOU?

We retain certain information collected from you while you are a member on the site, and in certain cases where you have deleted your account, for the following reasons:

• So that you can use our sites;
• To ensure that we do not communicate with you if you have asked us not to;
• To provide you with a refund, if entitled;
• To better understand the traffic to our sites so that we can provide all members with the best possible experience;
• To detect and prevent abuse of our sites, illegal activities and breaches of our Terms of Service; and
• To comply with applicable legal, tax or accounting requirements.

We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Valuezen will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• • To comply with a legal obligation

• • To protect and defend the rights or property of Valuezen

• • To prevent or investigate possible wrongdoing in connection with the Service

• • To protect the personal safety of users of the Service or the public

• • To protect against legal liability

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Rights

You have the right to:

• • Access and receive a copy of the Personal Data we hold about you

• • Rectify any Personal Data held about you that is inaccurate

• • Request the deletion of Personal Data held about you

You can exercise these rights by contacting us.

YOUR RIGHTS UNDER THE GDPR

You have certain rights if you are within the EU. This includes

• Right to access. This right allows you to obtain a copy of your personal data, as well as other supplementary information.
• Right to restrict processing. You have the right to restrict the processing of your personal data in certain circumstances. 
• Right to rectification. You have the right to have any incomplete or inaccurate information we hold about you corrected.
• Right to object to processing. The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on a legitimate interest as the legal basis for processing your personal Data. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Right to erasure. You have the right to ask us to delete or remove personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.
• Right to Data Portability. You have the right to receive the personal data which you have provided with us, in a way that is accessible and machine-readable.

To exercise your rights, you can contact us at reach@valuezen.ai

YOUR RIGHTS UNDER THE GDPR

Users who are California residents have certain rights under the General Data Protection Regulation (“GDPR”). Included in these rights are

• Right to know. You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
• Right to deletion. You have the right to request the deletion of personal information that we have collected about you.
• Right to non-discrimination. If you choose to exercise any of your rights under GDPR, we will treat you like all other users. In other words, there is no penalty for exercising your rights under GDPR.
• Right to opt out. You have the right to opt out of the sale of your personal information. We do not sell personal information. However, the service providers we partner with (for example, our advertising partners) may use technology on the service that “sells” personal information as defined by the GDPR. If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under GDPR law, you may do so by following the instructions below. Please note that any opt-out is specific to the browser you use. You may need to opt-out on every browser that you use.

To exercise your rights, you can contact us at reach@valuezen.ai 

OUR POLICY CONCERNING CHILDREN & THEIR DATA

Our Sites are not directed to children under the age of sixteen, and we do not knowingly collect personally identifiable information from children or distribute such information to third parties. We screen users who wish to provide personal information in order to prevent children from providing such information. If we become aware that we have inadvertently received personally identifiable information from a child, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children.

LINKS TO OTHER WEBSITES

Our sites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Third parties are under no obligation to comply with this Privacy Policy with respect to personal data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through our services. Thus, this Privacy Policy does not apply to information you provide to third-party sites or gathered by the third parties that operate them. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at reach@valuezen.ai

CONTACT DETAILS OF OUR DATA PROTECTION OFFICER

Deepak Hegde

Data Protection Officer

Algonomics Inc (parent of Valuezen.ai)

16192, Coastal highway, Lewes, Delaware, 19958, USA

E-mail : deepak@valuezen.ai